banner image
The information on this page belongs to the Core Activity of Supply. EAC applies an Operational Unbundling System, as specified in the Regulatory Decision 04/2014 of the Cyprus Regulatory Authority (CERA). Based on this Decision, the four Core Regulated Activities of EAC are Generation, Transmission, Distribution and Supply. Also, a Non Regulated Activities Unit has been formed.>>learn more.
EAC Website > EN > Customer Service > Tariffs > Public Service Obligations (P.S.O.)

Public Service Obligations (P.S.O.)

Domestic use Special Tariff for Specific Categories of Vulnerable Customers

The Cyprus Energy Regulatory Authority (CERA), agreed on 1/8/2010 (by Decision No. 01/2010) to allow the Electricity Authority of Cyprus (EAC) to recover costs incurred as a result of the introduction and application of the Domestic Use Special Tariff for Specific Categories of Vulnerable Customers (Code 08), by charging the customers' electricity bills with Public Service Obligations (PSO).

These costs were covered until now through a charge of €0,00083/kWh applied to all electricity bills. This charge is considered as a tariff element and subject to VAT. 

Following the submission of a relevant suggestion by EAC and its approval by CERA (by Decision No. 81/2019), the PSO charge will change from €0,00083/kWh to €0,00071/kWh, as from 1st May 2019.

Specifically, the revised PSO charge will be applied to monthly bills based on meter readings from the end of May 2019 and to bimonthly bills based on meter readings from 1st May 2019. 

Customer Contact Centers
1800 Faults/ Tree Pruning/ Street Lighting/ Applications
1818 Accounts
80006000 Meter Reading
Customer Service Centers
map Find the nearest Customer Service Center
The EAC website is fully compatible with Internet Explorer 9 and later versions, Google Chrome, Mozilla Firefox και Apple Safari
Copyright 2014 Electricity Authority of Cyprus / Disclaimer           Site map