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The information on this page belongs to the Core Activity of Supply. EAC applies an Operational Unbundling System, as specified in the Regulatory Decision 04/2014 of the Cyprus Regulatory Authority (CERA). Based on this Decision, the four Core Regulated Activities of EAC are Generation, Transmission, Distribution and Supply. Also, a Non Regulated Activities Unit has been formed.>>learn more.
EAC Website > EN > Customer Service > Your Bill > Change of bill details

Change of bill details

Premises Address Amendment: Change of the street name or/premise number is performed with the submission of a confirmation document from the Local Authority or Municipality. This document is accepted through mail or in person with a visit from our customer to one of our Customer Service Centers.

Mail Address change:  It can be performed following a customer’s oral or written request or after personal visit of the customer at one of our Customer Service Centers. When the customer is a legal entity (for example a company) the request must be in a written form, stamped and signed by a shareholder or a manager or an authorized person legally representing the Company.

​Name Correction: It is corrected after wrong submission or due to change of name/surname, with the presentation of a customer along with his identity card at one of our EAC Customer Service Centers. In order to change a company name the customer needs to present a certificate of change of name and certificate of shareholders.

New contact numbers: This is performed following an oral or written request at one of our Customer Service Centers

Amendment of customer’s Electronic Address or submission of a new one: For receiving a bill via e-mail the customer must submit the relevant  application by fax, email or by visiting one of  EAC’s Customer Service Centers.  ​

 

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