banner image
The information on this page belongs to the Core Activity of Supply. EAC applies an Operational Unbundling System, as specified in the Regulatory Decision 04/2014 of the Cyprus Regulatory Authority (CERA). Based on this Decision, the four Core Regulated Activities of EAC are Generation, Transmission, Distribution and Supply. Also, a Non Regulated Activities Unit has been formed.>>learn more.
EAC Website > EN > Customer Service > Your Bill > Change of bill details

Change of bill details

Premises Address Amendment: Change of the street name or/premise number is performed with the submission of a confirmation document from the Local Authority or Municipality. This document is accepted through mail or in person with a visit from our customer to one of our Customer Service Centers.

Mail Address change:  It can be performed following a customer’s oral or written request or after personal visit of the customer at one of our Customer Service Centers. When the customer is a legal entity (for example a company) the request must be in a written form, stamped and signed by a shareholder or a manager or an authorized person legally representing the Company.

​Name Correction: It is corrected after wrong submission or due to change of name/surname, with the presentation of a customer along with his identity card at one of our EAC Customer Service Centers. In order to change a company name the customer needs to present a certificate of change of name and certificate of shareholders.

New contact numbers: This is performed following an oral or written request at one of our Customer Service Centers

Amendment of customer’s Electronic Address or submission of a new one: For receiving a bill via e-mail the customer must submit the relevant  application by fax, email or by visiting one of  EAC’s Customer Service Centers.  ​


Customer Contact Centers
1800 Faults and Complaints
1800 Accounts
1800 New Applications
80006000 Meter Reading
Customer Service Centers
map Find the nearest Customer Service Center
The EAC website is fully compatible with Internet Explorer 9 and later versions, Google Chrome, Mozilla Firefox και Apple Safari
Copyright 2014 Electricity Authority of Cyprus / Disclaimer           Site map