​Considering the health of EAC's employees and customers as its top priority and aiming to help contain the spread of COVID-19, EAC wishes to inform the public that its Customer Service Centres will not be accepting electricity bill payments. This measure begins on Monday, 16 March 2020 and will remain in force until Monday, 23 March inclusive, in order to take further steps to ensure the safety of EAC customers and personnel. At the same time, during this period, EAC will not disconnect any supply due to non-payment of bills.

Given this situation, customers may pay their bills in any of the following ways:

·        Via the EAC website (www.eac.com.cy), under 'Supply'. Select 'Bill Payment Methods'.

·        Via the free EAC Mobile App. 

·         Via their bank's website. 

·        Via their bank's ATMs.

To pay a bill online, you need:

• The EAC bill number,
• The exact amount, and
• The 3-digit code.

This information is contained in the removable invoice part of your EAC bill.

EAC Customer Service officers will be available to provide telephone assistance from the Customer Service Centres on the contact phone numbers below:

​CSC Nicosia 22202000

CSC Strovolos 22201000

CSC Kakopetria 22922417 & 22923197

CSC Limassol 25205000

CSC Platres 25813034

CSC Larnaca 24204000

CSC Paralimni 23821277

CSC Paphos 26206000

CSC Polis Chrysochous 26323214/ 15

In addition, a call to 1818 can be made regarding any issue related to electricity bills.

Thank you for your understanding and cooperation.

-End-

Press Office:  15 March 2020

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