The Electricity Authority of Cyprus wishes to inform you that if you have observed a considerable difference between the consumption recorded on your meter and that shown on your electricity bill and you believe that the latter is due to an error, you should kindly send the meter reading to EAC in one of the following ways so that it can be investigated:

Send a MESSAGE via E-MAIL containing:​

1. Customer’s full name and contact telephone number
2. The meter reading, without the 10-digit number at the end, and the meter number, e.g. The reading is: 071062

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Send a PHOTO via VIBER containing:

1. A photo of the meter showing the reading and the meter number  

        2. Customer’s full name and mobile phone number in the ‘Add Description’ field

Send a PHOTO via WHATSAPP containing:

       1. A photo of the meter showing the reading and the meter number 

       2. Customer’s full name and mobile phone number in the ‘Add a Caption’ field

EAC contact information differs according to the district in which your property is located and is as follows:

Please note that the above numbers do not accept incoming calls. They can only receive messages/photos..

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​Press Office:  10 August ​2022

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