ΕAC Customer Service Centres: Greater use of online and telephone service encouraged

As we all know, there has recently been a significant increase in the number of positive coronavirus cases in Cyprus and internationally. In order to help prevent the further spread of the pandemic, the Council of Ministers has decided on further measures, with which we are all being asked to comply. 

EAC wishes to address the public once again and urges consumers and customers to request assistance with any of its services either online or by telephone, as follows:  

-       For new customers, connections, disconnections and transfers:

  • ​  By e-mail or fax.

 

-       EAC bills can be settled:

  •  Online, using a credit/debit card
  •  Online, on the EAC website www.eac.com.cy
  •  Online, using the free EAC Mobile App
  •  Online, on their bank's online banking website
  • By telephone, with a call to a Customer Service Centre

     

The contact telephone numbers, e-mail addresses and fax numbers of EAC Area Supply Offices are as follows:

 

Nicosia

Tel: 22202243 / 22202343

e-mail: supplynic@eac.com.cy

Fax: 22202388

 

Kakopetria

Tel: 22922417

e-mail: supplynic@eac.com.cy

Fax: 22923322

2-

Limassol

Tel: 25205007 / 25205254

e-mail: supplylim@eac.com.cy

Fax: 25205249 και 25205289

 

Platres

Tel: 25813034

e-mail: supplylim@eac.com.cy

Fax: 25205249 και 25205289

 

Larnaca

Tel: 24204238 / 24204185

e-mail: supplylar@eac.com.cy

Fax: 24204283

 

Paralimni

Tel: 23821277

e-mail: supplypar@eac.com.cy

Fax: 23829278

 

Paphos

Tel: 26206192 / 26206248

e-mail: supplypafos@eac.com.cy

Fax: 26206220

 

Polis Chrysochous

Tel: 26206192 / 26206248

e-mail: supplypafos@eac.com.cy

Fax: 26322794

 

Additionally, anyone requiring information about a customer bill can call 1818. 

Thank you for your understanding and cooperation.

 

-End-

 

Press Office: 16 November 2020