Contact Center for Network Users
Faults Pruning and Street lighting
Contact Center for Supply Customers
Information regarding bills and accounts
Supply Additional Load
Resiting of Network
Inspection of a new Installation and re inspection of an existing Installation
For the following type of connections (New Supplies, supply additional load) the application for services provision (New Supplies, supply additional load) needs to be filled as well as provide the necessary documentation that is described in the User Instructions on the back of the application.
For resiting of network applications, the application for services provision (Other Services) is required.
Detailed instructions can be found on the related content links as well as on the applications.
Any connection process with EACs' electricity network
has to be under the responsibility of an electrician, licensed to operate within Cyprus. The electrician will be responsible to provide the requested documents, among others the necessary documents required for the Inspection of a new installation and reinspection of an existing installation.
Following the successful connection with EACs' electrical network, every network user will have to choose his own Electricity Supplier with whom he will be connected through EACs' network.
As stated above, currently EAC is the sole electricity supplier. For more information regarding how to connect with EAC Supply, as well as charges click the related link EAC Supply.
With the introduction of new Electricity Suppliers every consumer who wishes to change their supplier will have to fill out appropriate application to change their supplier.
For further information as well as customer service the following contact information is provided:
Through EACs' website: https://www.eac.com.cy/EN/contactus/Pages/default.aspx
1800 – Network User Support Center
(+357) 80006001 – Information on the Electrification application